What Is Perception In Organizational Behavior?


Author: Albert
Published: 14 Nov 2021

Perception vs Reality: How perception and attribution affect business decisions

Perception is how a person sees the world around them and how they interpret it. It's a mind trick that is dependent on your ability to pay attention to your surroundings and your knowledge. The mind filters out information occasionally, which is why you don't notice everything around you.

ego and attitude can warp a person's perception of reality. It can be hard for others to work with someone with their personality quirks, as well as their performance. An example of perception vs reality is an employee who thinks they have done enough to get a promotion.

Their supervisor knows they have barely made a difference in their current position, so they can't justify a move up. It can be disruptive to the overall environment of the workplace and the business' organizational behavior if there is a difference in opinion. Attribution is when a person takes information they have seen and makes a decision about what happened.

Success depends on your perception and behavior, which can be wrong due to being unrealistic or having incorrect information. It can be difficult for a person to understand the reasoning behind a decision, and can contribute to issues with diversity. Positive and negative effects can be found in the way that perception and attribution are used.

The people in the business are the ones who make the difference in outcome. The industry, size, and location of the business are some of the other factors that may affect the effect of perception and attribution in the work environment. There is some degree of control that a business has over the effects.

The First Stage of Perception

The first stage in the process of perception is receiving. A person collects all the information and then gets it through the sense organs.

First impressions in job interviews

First impressions are important. A job interview can be a situation in which first impressions can have consequences for your relationship with your future boss or colleagues.

Perceptions and Decision-Making in the Work Environment

Research shows that what employees perceive at work influences their productivity the most. Employers need to assess how workers view their jobs to influence productivity. Decision-making is influenced by perception.

The example is of an interview. The interviewer has learned a lot about the person they are interviewing and has formed an impression based on their perception. The interviewer decides if the candidate is a good fit for the company.

Decision-Making Models of Perception

Loud sound or bright light are likely to be perceived by people if the external stimuli are more intense. Commercials on TV are louder than the programme. People engage in wishful thinking to satisfy their needs in the imaginary world when they can't fulfill their real needs.

People only see items that are consistent with their thinking. The environment is a stimuli that is attended, organized and interpreted to arrive at certain forms of behavior. The eyes, nose, ears, skin, and tongue are sensory organs that change the stimuli into behavior.

The organization cannot expect proper behavior from employees if they don't draw attention to themselves. The attention of the employees should be aware of all those factors. The message receiver becomes involved in understanding the stimuli when the attention process is being affected.

In order to make employees behave in a systematic and required order, they need to be taken to the attention stage. Employees try to recognize whether the stimuli are worth paying attention to after paying attention to the stimuli. The incoming stimuli are recognized before they are transmitted into the body.

Perception is a two-phase activity, where stimuli are received and translated into action. The stimuli must be recognized by the individual before the stage of translation can be started. The announcement of bonus should be seen as a boost to production.

The Five Stages of Perception

The five stages of perception are discussed. People are aware of objects and events in the outside world through perception. The five stages of perception are stimulation, organization, interpretation-evaluation, memory and recall.

Understanding the Process of Perception

People can understand stimuli comprehensively and deeply, and then work out the appropriate response. Understanding the process of perception can help organizational managers make better decisions, and communicate better with others. Managers can improve their decision making when they understand the process of perception.

They need to analyze the situation first. Sort the facts to know what is happening. Pay attention to biases.

The subjective biases can be reduced into minimal. Managers should understand the objectives and performance measures in performance planning. It needs a discussion between managers and employees in which they can agree on how the employee should perform, what the rewards should be, and how to train and develop them.

The main thing to do in performance assessment is to remove subjective bias. Managers should not judge employees on their personal preferences or past experience. Managers can use the information in performance review to change their objectives.

Employees can understand self- performance comprehensively by comparing the appraisal from subordinates, peers, supervisors and the customers. Good relationships between managers and employees can improve the workplace relationship and create a good work environment. The main processes of perception are organization and interpretation.

Divergence in Management

The study of divergence is important for human relations and organizational behavior. Managers assume subordinates are always keen for promotions even though they may feel compelled to accept their promotions. The perceptual worlds of the managers and their subordinates may be vastly different from reality. The management should have a proper assessment of its subordinates to get the desired results from promotion.

The perceptual process

The cognitive processes are the reason for individual differences. The perceptual process is a very important one and is often overlooked. It is a process that takes place between the situation and the behavior and is relevant to the study of organizational behavior.

The perceptual process can explain the observation that a department head and a subordinate may react differently to the same top management directive. Individual behavior in organizations is determined by perception. Organizations send messages to their members about what they are expected to do and not to do.

Organizations sending clear messages are not always seen in a positive light by their members. Managers need to have a general understanding of the basic perceptual process. In one way, it's beneficial that we can ignore minor bits of information.

Perception is More than Just Sentiment

It is clear from the above explanation that perception is more than just sensation. It integrates and comprehends sensations from many organs of the body by means of which a person identifies things and objects.

OB-Aware Management of Human Behavior

Human behavior in organizational settings is studied, how human behavior interacts with the organization and the organization itself. Organizational behavior theories can be used to evaluate and manage groups of people. Managers can use the knowledge of OB to control their behavior.

The control objective is the most valuable OB contribution that managers see. Different situations require different approaches. The contingency approach believes that there is no such thing as the best way to handle the problem.

Managing technology is a job that any management can do. It is an important part of the unit. No compromise should be made in procuring latest or advanced technology, as it is important to selection, procurement, installation, operation and maintenance.

Personal Influences on Perception

Several important personal factors are capable of influencing the extent to which an individual pays attention to a particular object in the environment. The two most important personal influences are response salience and response disposition. The influence of appearance on perception is powerful. People dressed in business suits are thought to be more professional than people dressed in work clothes.

The Impact of Ethical Treatment on Employee Perceptions in a Fortune 500 Company

The way employees perceive ethical standards in the company is one way in which perception and behavior are linked. A company that uses a double standard in its treatment of employees will have different views from different groups. A company that treats minorities with less regard than others will be seen in different ways by the public. The employees who are treated well will feel appreciated by the company, while the employees who are treated unfairly will feel bad for the organization.

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